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Welcome to our online store!

Customer Service

Return and Refund Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email info@anyrvparts.com, or call 800-237-4318 to request a refund and we will assign you a RGA#.
2. Mail your returned item to:
     Any RV Parts
     RGA # 
      1215 Columbia Ave, Suite C3
      Riverside, CA 92507

3. Include in your package a copy of the original receipt. 

Return Exceptions

Some items can not be returned if they are opened. These include fuel pumps, carburetors, and most electrical items.  Items include, printed circuit boards, voltage regulators, switches, and solenoids.

Merchandise that has been used, installed, or altered will not be accepted for return.

Restocking Fee

All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Shipping Policy

Turnaround

All orders are shipped within 24 hours Monday - Friday 8am - 5pm. Expedited shipping items will ship no later than the following business day.

Carriers


We use the following carriers to deliver our orders:

USPS
UPS
FedEx
OnTrac

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order.

 

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address 
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.